ABOUT THE CCP:
The Cultural Competence Program (CCP) is a range of online multi-media training courses and resources designed to help organisations maximise the benefits of cultural competence, diversity and inclusion. The CCP was developed by SBS, Multicultural NSW, and International Education Services – leading organisations in addressing the needs of multicultural Australia. It was developed to:

• Help organisations manage an increasingly diverse workforce
• Better service diverse communities within Australia by providing relevant training and information to service-based organisations
• Create competitive advantage for organisations operating in increasingly diverse marketplaces both locally and globally
• Promote social cohesion through fostering a better understanding of diverse cultures

MODULE 4: UNCONSCIOUS BIAS:
Upon completion of the module Unconscious Bias, you will be able to:

• Recognise and describe different types of biases
• Recognise and give examples of workplace practices affected negatively by unconscious bias
• Explore how decision-making is affected by unconscious biases, in and outside of the workplace
• Recognise that you have unconscious bias and it affects your decision making
• Recognise the distinction between stereotypes and generalisations