ABOUT THE CCP:
The Cultural Competence Program (CCP) is a range of online multi-media training courses and resources designed to help organisations maximise the benefits of cultural competence, diversity and inclusion. The CCP was developed by SBS, Multicultural NSW, and International Education Services – leading organisations in addressing the needs of multicultural Australia. It was developed to:

• Help organisations manage an increasingly diverse workforce
• Better service diverse communities within Australia by providing relevant training and information to service-based organisations
• Create competitive advantage for organisations operating in increasingly diverse marketplaces both locally and globally
• Promote social cohesion through fostering a better understanding of diverse cultures

MODULE 3: CORE INCLUSION SKILLS:
Upon completion of the module Core Inclusion Skills, you will be able to:

• Understand some core practices essential to successful cross-cultural interactions
• Recognise some core behaviours essential to successful cross-cultural interaction
• Recognise that showing appropriate respect is at the heart of cultural competence