ABOUT THE CCP:
The Cultural Competence Program (CCP) is a range of online multi-media training courses and resources designed to help organisations maximise the benefits of cultural competence, diversity and inclusion. The CCP was developed by SBS, Multicultural NSW, and International Education Services – leading organisations in addressing the needs of multicultural Australia. It was developed to:

• Help organisations manage an increasingly diverse workforce
• Better service diverse communities within Australia by providing relevant training and information to service-based organisations
• Create competitive advantage for organisations operating in increasingly diverse marketplaces both locally and globally
• Promote social cohesion through fostering a better understanding of diverse cultures

MODULE 2: CULTURAL DIFFERENCES AND SIMILARITIES:
Upon completion of the module Cultural Differences and Similarities, you will be able to:

• Understand that cultures have similarities and differences
• Recognise that culture impacts all aspects of behaviour
• Recognise that your own culture impacts your behaviour
• Understand differences in direct and indirect communication across cultures
• Understand differences in the perception of time across cultures
• Understand the importance of family across cultures
• Know practical tips to start a conversation using general cultural similarities (family)